Delete User Data

At Astra Nora, we take the privacy and security of our users' data seriously. We understand the importance of protecting personal information and ensuring that it is handled in accordance with applicable laws and regulations. This page provides information on how user data is deleted, and the steps users can take to request the deletion of their data.

Deletion of User Data by Contacting Astra Nora

If you would like to have your user data deleted, you can contact us at info@astranora.com. Our dedicated team will assist you in the process of deleting your data from our systems. Please allow us some time to process your request, and we will make sure to handle it promptly and securely.

Automatic Deletion of User Data

In addition to the option of contacting us directly, we also provide an automated process for deleting user data. When you choose to suspend your user account through the mobile application on the Settings page, your data will be automatically deleted after a period of 60 days. This allows you to have control over the deletion of your data without the need for manual intervention.

It's important to note that once your data is deleted, it cannot be recovered. Therefore, we recommend carefully considering your decision before requesting the deletion of your user data. If you have any concerns or questions regarding the deletion process, please don't hesitate to reach out to our support team for assistance.

We appreciate your trust in our platform and are committed to protecting your privacy.