Astra Nora LLC
Effective Date: 12/25/2025
These Terms of Service (“Terms”) govern your access to and use of: (1) the website located at astranora.com (the “Website”); (2) our mobile applications, including Astra Nora and The Journey (the “Apps”); and (3) any related content, features, and services provided by Astra Nora LLC (collectively, the “Services”).
In these Terms, “Astra Nora,” the “Company,” “we,” “us,” and “our” refer to Astra Nora LLC. “You” and “your” refer to any user of the Services.
1. Acceptance of Terms
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.
If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization.
These Terms include a binding arbitration agreement and class action waiver (see Section 17).
2. Changes to the Terms
We may update these Terms from time to time. Changes become effective when posted unless otherwise stated. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
3. Eligibility
The Services are intended for users 13 years of age or older. Users under 13 may not use the Services. Users between 13 and the age of majority must have permission from a parent or legal guardian.
You may not use the Services if prohibited by law.
4. Accounts and Security
Certain features require an account. You agree to provide accurate information and to keep your credentials secure. You are responsible for all activity that occurs under your account.
We may suspend or terminate accounts to protect users, the Services, or to enforce these Terms.
5. User Conduct
You agree not to:
- Violate any applicable law or regulation
- Harass, threaten, defame, abuse, or discriminate against others
- Exploit or harm minors
- Impersonate others or misrepresent your identity
- Send spam or unauthorized promotional material
- Introduce malware or interfere with the Services’ operation
- Attempt unauthorized access to systems or data
We reserve the right to investigate and take appropriate action for violations.
6. User Content
You may be able to generate, upload, or share content (“User Content”).
You retain ownership of your User Content, but grant Astra Nora a non-exclusive, worldwide, royalty-free license to host, store, display, and process your content as necessary to operate and improve the Services.
You are solely responsible for your User Content and represent that it does not violate any law or third-party rights.
We may remove User Content that violates these Terms or poses risk to users or the Company.
7. Third-Party Services and Links
The Services may include links to third-party websites or services. We do not control and are not responsible for third-party content, policies, or practices. Your interactions with third parties are at your own risk.
8. No Background Checks
We do not routinely conduct criminal background or identity verification checks on users. You are responsible for your interactions with others and should exercise caution and good judgment.
9. Astrology Disclaimer
Astrology-related content provided through the Services is offered for entertainment and general informational purposes only. We make no guarantees regarding accuracy or outcomes. Astrology content is not professional advice, and you are responsible for decisions made based on it.
10. Intellectual Property
All content and materials provided through the Services (excluding User Content) are owned by Astra Nora LLC or its licensors and protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes unless expressly authorized in writing.
11. Purchases, Subscriptions, and Payments
In-App Purchases
Purchases made through the Apps are processed by the platform provider (Apple App Store or Google Play Store). We do not control or store your full payment information. Platform-specific terms and refund policies apply.
Website Purchases
Purchases made through our Website are processed by third-party payment providers such as Stripe or Squarespace. We do not store your payment card details. Prices for Website purchases are listed in USD and include applicable taxes unless otherwise stated.
Pricing Changes
We may change prices, features, or offerings at any time to the extent permitted by law.
12. Refunds and Billing
Refunds for in-app purchases are governed by the Apple App Store or Google Play policies. We generally cannot issue refunds for those purchases directly.
Refunds for Website purchases are subject to our Website terms and applicable law. Billing questions may be sent to billing@astranora.com.
Where required by law, you may have additional cancellation or refund rights.
13. Feedback
If you submit feedback or suggestions, you grant us permission to use them without restriction or compensation.
14. Termination
We may suspend or terminate your access to the Services at any time if you violate these Terms or if necessary to protect users or the Services.
You may stop using the Services at any time. Provisions that by their nature should survive termination will survive.
15. Disclaimer of Warranties
The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.
We do not guarantee uninterrupted or error-free operation.
16. Limitation of Liability
To the fullest extent permitted by law, Astra Nora LLC will not be liable for indirect, incidental, consequential, or punitive damages, including loss of data, profits, or goodwill, arising from your use of the Services.
Some jurisdictions do not allow certain limitations, so some limits may not apply to you.
17. Dispute Resolution; Arbitration; Class Action Waiver
Any dispute arising out of or relating to these Terms or the Services will be resolved through binding arbitration administered by the American Arbitration Association (AAA), except where small-claims court is permitted.
You agree to bring claims only on an individual basis and waive the right to participate in class or representative actions.
18. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
19. Time Limit to Bring Claims
Any claim must be brought within one (1) year after it arises, unless prohibited by law.
20. Severability and Entire Agreement
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.
These Terms and our Privacy Policy constitute the entire agreement between you and Astra Nora LLC regarding the Services.
21. Contact
Questions about these Terms may be sent to: info@astranora.com
Billing inquiries: billing@astranora.com